Behaviour Based Safety (BBS)

Behaviour Based Safety (BBS) is a proactive approach by focusing attention on at-risk behaviours that can create an unsafe condition or lead to an injury. In proportion with the industrialisation and mechanisation, accidents & fatalities also rose. Law makers brought in the public liability and made industries responsible through laws; technocrats endeavoured their best to keep the equipment and workplace inherently safe; and those operating them created awareness on the hazards, risks and setup work methods & procedures to govern the operations.

Yet there is a residual gap in design vs performance. This is largely due to the culture, belief, attitude and behaviour of everyone, right from the leaders to those at the grassroot level. Checklists even played the spoil sport in curbing their ability to think deeper and wider and has become a ritual, than an assessment. Over dependence on checklist and lack of revisiting the processes over periods of time has lead to conditioning to believe — All is well.

Incident Trilogy

BBS analogy revolves around the trilogy of incidents: Opportunity + Freedom + Behaviour = Incident

It takes an Opportunity or Freedom with uncontrolled / unregulated / at risk Behaviour to cause an incident. Behaviour stems out of work culture, beliefs about how past incidents were dealt with, etc. Leadership has a greater role to play. By instilling a self-regulating autonomous behaviour, even the existence of such opportunities and freedom would be disregarded to do things right! In Behaviour Based Safety, we focus on the ‘what’ and ‘why’ of people’s actions. We recognise the good and build interventions to address those that can be improved. We focus on ‘Why they do things the way they do?’ and help them overcome. Series of onsite assessments, observations, mentoring followed by classroom training, brings in a positive behavioural change and hence the culture.

Key deliverables

Turnkey BBS Training & Consulting Project would cover a minimum of:

  • BBS Executive Appraisal Programme
  • BBS Champions Training Programme
  • Updating HSE Documentation to address findings of BBS Baseline Review
  • BBS Performance Indicators & Reporting mechanism
  • Skill based trainings like:
    • Problem Solving, Root Cause Analysis, Mistake Proofing
    • BBS Assessment for HSE Performance Improvement
  • Counselling & Consulting for effective implementation
    • Conflict resolution, Motivation & Responsible Behaviour
    • BBS Communication Material (Posters)
  • Assessment to evaluate the effectiveness & maturity of BBS implementation

Handholding & Training Behaviour Based Safety (BBS)

We design the BBS deployment for every individual client based on their infrastructure, capabilities and work culture, as no two organisations are the same. We train, mentor, coach and counsel your internal resource to become BBS Champions and lead the implementation & sustenance.